Frequently Asked Questions
Everything you need to know about your CYMBIOTIKA experience.
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to initiate a request.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What sustainable practices does CYMBIOTIKA follow?
We are committed to ethical fashion. Our collections utilize organic cotton, recycled polyester, and low-impact dyes, ensuring our manufacturing process minimizes environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and offer interest-free installment plans through Klarna and Afterpay.